Return Policy

14-Day Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of the delivery date for a refund or exchange.

Return Conditions: Items must be returned in their original condition, unused and with all original packaging.

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

How to Start a Return: 1. Contact us by email at twenty4hourmall@gmail.com within 14 days of receiving your item. 2. Include your order number and reason for return. 3. We’ll provide return instructions and a return address.

Refunds: Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within [5–10] business days.